Shipping Policy – Nadyraph

Order Processing Times

All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive another notification when your order has shipped.
Please note that during high‑volume periods or public holidays, processing times may be slightly longer.

Domestic Shipping (Canada)

We currently offer delivery across Canada. Estimated delivery times vary by location:

• Standard Shipping: 7–12 business days
• Expedited Shipping: 2–4 business days

Orders are shipped using trusted carriers. Delivery times are estimates and may vary due to courier delays or factors beyond our control.

International Shipping

Nadyraph also ships worldwide to selected countries. Shipping times and fees vary depending on destination and carrier service.
International deliveries may take 10–20 business days, depending on customs and local delivery services.

Customers are responsible for any customs, duties, or taxes applied to their orders. These fees are determined by your local customs office.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout.
We occasionally offer free shipping promotions or reduced‑rate shipping on qualifying orders. Any such offers will be clearly announced on our website.

Local Delivery and Pickup

For customers near our local hub, we may offer local delivery or pickup options at no extra cost. Availability varies by postal code and will be shown at checkout if applicable.

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to follow your package’s delivery progress online.

Changes, Returns, and Damaged Orders

If your order arrives damaged or incomplete, please contact us at nadyraphsupport@gmail.com within 7 days of receiving your package. Include your order number and photo evidence so our team can resolve the issue quickly.
Returns and exchanges are handled per our Return Policy, available on our website.

Potential Delays

Shipping times may occasionally be extended due to factors beyond our control such as weather events, customs inspections, or high seasonal demand. We appreciate your patience if such delays occur.